We have been helping folks in the IDD community since 1998. Below are the residential services we provide in the Asheville and surrounding areas.

Alternative Family Living (AFL)
AFL offers personalized services and supports to help individuals live successfully in their chosen settings and actively participate in their communities. The goal is to enhance or maintain life skills, provide necessary supervision, maximize self-sufficiency, and ensure full community membership. Residential Supports focus on skill development, daily living assistance, and ensuring health and safety. These supports include transportation and are available in licensed or unlicensed community residential settings. Additionally, NC Innovations respite can provide temporary relief for caregivers in these settings, but not on the same day as Residential Supports.

Supported Living
Supported Living offers personalized assistance to help individuals live independently in their own homes. This service includes help with daily activities, household chores, budget management, attending appointments, and building social skills. It also covers health monitoring, mobility assistance, and transportation (excluding medical transport covered by Medicaid). Unlike Residential Supports, Supported Living allows individuals to live in their own homes, where they have full legal rights and can choose their roommates and direct care staff. Providers cannot own or control the individual's home and must offer 24/7 support, including emergency backup. Supported Living is not available in homes where individuals live with family members, except for spouses or minor children. All residents receiving Supported Living services must be on the lease unless they are live-in caregivers.

Respite
Respite services offer periodic or scheduled relief to primary caregivers, helping them manage the stress and responsibility of caring for an individual. These services can be used for planned or emergency events, providing caregivers with time for themselves or their families. Respite care can be provided in-home or out-of-home, including overnight, weekend, or emergency care. It is available to individuals in both licensed and unlicensed AFLs, but cannot be billed on the same day as Residential Supports. The primary caregiver must live at the same address as the individual receiving care.
Frequently Asked Questions (FAQ)
Your first step is to call your local LME/MCO to see what service options might be available to you. If you are unsure of which LME/MCO serves your area give us a call and we'll help you find out.
You can also find the NCDHHS directory here: https://www.ncdhhs.gov/providers/lme-mco-directory
There are a few options for member's who do not have the Innovations waiver. These include State funded services, private pay services and B(3) services. Call your local LME/MCO to discover which option is right for you.
There is no standard time-frame for getting a placement. This is because our agency focuses on matching the right member with the right home - ensuring a successful placement. That said, we receive several calls a week regarding placement, which increases the likely hood of an early placement.
AFL stands for Alternative Family Living. Whenever someone refers to an AFL they are usually referring to a staffed home that provides medicaid funded residential services. Services like these allow the member to reside in a staff's home and receive habilitative care - not unlike Foster Care.
You cannot be classified as an "AFL" for your child. However, you may be able to provide residential services for your child by starting a conversation with your local LME/MCO
- Call your local LME/MCO. If you already have established services.
- Start a conversation with your Qualified Professional or the Care Coordinator for your member's case.
Ready to get started or have additional questions? No problem! Start by reaching out to Chrissy:
Phone: (828) 820-0486
Email: lovedayc@dfsmail.org
Additionally, you might want to go ahead and submit and application: https://davidsonfamilyservices.org/apply
Contact Us!
If you have any questions, whether you are looking for services or employment, please do not hesitate to reach out to us! One of our team members will respond as soon as they are able.
Main Office
2084 US HWY 70
Swannanoa, NC 28778
Phone: (828)299-1720
Fax: (844)303-1298
Piedmont Office
Shoppes in the Square
246 Union Square NW
Suite 302 (Upstairs)
Hickory, NC 28601
Phone: (828)581-4250
Fax: (833)336-3214
LINCS
6 Byas Lane
Swannanoa, NC 28778
Phone: (828)299-1720
Fax: (844)376-7243